FAQs

1. What types of products do you sell?

We specialize in high-quality pet supplies for dogs and cats, including smart feeders, water fountains, grooming tools, cozy beds, collars, leashes, and fun accessories to keep your pets happy and healthy.

2. Are your products safe for pets?

Yes! Every product we offer is made with pet-safe, durable, and non-toxic materials to ensure the safety and comfort of your furry friends.

3. How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location, but most orders arrive within 5–12 business days.

4. Do you ship internationally?

Yes, we offer worldwide shipping. Shipping rates and delivery times will be calculated at checkout.

5. Can I return or exchange an item?

Absolutely! We offer a 30-day return and exchange policy. If your product arrives damaged or you’re not fully satisfied, please contact our support team to arrange a return.

6. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.

7. Do you offer discounts for bulk purchases?

Yes, we do! If you’re purchasing multiple items or buying in bulk, reach out to our team for special pricing.

8. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment methods to make your shopping experience safe and convenient.

9. How do I contact customer support?

You can reach us anytime at gm@alstromcorp.com. Our support team is always happy to help with product questions, order issues, or general assistance.

10. Do you offer product warranties?

Some of our products come with a manufacturer’s warranty. Check the product description for details or contact us at gm@alstromcorp.com for more information.